Warranty

Residential Natural Stone 1-Year Limited Warranty

We provide a one (1) year warranty from the date of completion, on workmanship only

There is no warranty against shade variation, staining, scratching or wear on natural stone surfaces. All merchandise is sold “AS IS” condition and there are no warranties of any kind for natural stone. Normal housekeeping is the best way to maintain your granite. Clean your stone after each meal or countertop use. If a person cleans after each meal, there is very little possibility of ever staining the granite countertop. Clear warm water or a stone cleaner can be used to remove surface scum, food and/or any other deposits left on the surface. No other soaps, detergents, or cleaners should be used on the stone.

Grease is the enemy

Of particular hazard to stone are oils, fats, grease, and products containing these types of items. Extra care should be taken to avoid products with grease residues being exposed to your natural stone for prolonged periods of time. Please avoid water and other liquids to puddle on the countertop surfaces, which could leave rings or other marks. (i.e., moisture from sweating glasses, and flower pots, etc.)

Your countertops are sealed when you purchase them

The purpose of a sealer is to increase stain resistance so that the natural stone repels dirt and water. The sealer penetrates the stone, thereby, reducing absorption of dirt and staining agents. Sealing will not eliminate all staining. Spills should be wiped off immediately to prevent stains from settling into the stone. It is recommended to apply sealers periodically. A sealer must be used made specifically for marble and granite. Use a type of sealer that is penetrating (invisible) and does not leave a film on the surface.

Heavy weight can stress countertops

Natural stone is not a structural support product. Avoid placing heavy weight on the countertops and especially placing stress on the thin strips in front of the cook top and sink.

DuPont StoneTech Professional 15-Year Warranty

Warranty package is available for purchase at the time of confirmation of installation. Please contact your sales representative or design consultant to learn more.

DuPont, the leader in stain protection technology, has partnered with Protect Plus Surfaces to create DuPont StoneTech Professional Warranty. Your countertops will be treated with DuPont StoneTech BulletProof Sealer, a revolutionary premium sealer which DuPont believes to be the highest performing sealer available today. It offers advanced penetrating microbond protection and makes cleaning the stone easier. The BulletProof Sealer offers your natural stone project an invisible layer of power protection.

  • Repels common household stains, including coffee, red wine, ketchup, mustard, cooking oil, soy sauce and common household food and beverages.
  • Maximum protection against the toughest oil and water based stains with our advanced penetrating microbond protection.

In addition to protecting countertops against stains, BulletProof Sealer is water-based, helping you keep the environment — and your environment — free of solvent-based chemicals. It is available only through authorized distributors and dealers. DuPont StoneTech Professional Warranty includes one of the industry’s best warranties

  • 15-year, fully transferable residential countertop warranty
  • 8-year commercial and industrial countertop warranty
  • Guarantees stain protection from common household food and beverages; however etching is not covered
  • Covers all granite, marble and quartzite options for countertops
  • Covers replacement labor and materials
  • 1-year outdoor countertop warranty on selected granite options

Warranty transfers with the title of the property; no limitations and all DuPont StoneTech Sealer Installers are certified professionals, giving consumers absolute peace of mind.

Included in the DuPont StoneTech Professional Warranty is a care kit containing DuPont StoneTech BulletProof Sealer and Revitalizer Cleaner & Protector.

Please go to www.stonetechpro.com/warranty for more information.

Warranty