Care & Maintenance

Maintenance Cleaning

All natural stone products are subject to damage if not cared for properly. For normal housekeeping, clean using clear warm water or a pH neutral stone cleaner on a regular basis to remove residue from everyday spills such as food, hairspray, or cosmetics. No other soaps, detergents, or cleaners should be used on natural stone. Be careful with common foods and drinks that contain acids that may etch or dull the stone’s surface. Some common toiletries (i.e. perfume, toothpaste, mouthwash) may contain acids and other ingredients that may damage the stone surface or degrade the sealer if not cleaned timely.

Sealing

Your countertops are purchased sealed. The purpose of a sealer is to repel dirt and liquid while increasing stain resistance. It penetrates into the stone, thereby reducing absorption, keeping dirt and staining agents on the stone surface. Be aware that sealing will not eliminate staining. Any spills should be wiped off immediately to prevent stains from settling into the stone. Sealers should be reapplied periodically; we recommend at least once a year. Apply sealers that are made only for natural stone.

Do’s & Don’ts of Natural Stone Countertops

      Don't use vinegar, bleach, ammonia or tub and tile cleaners.

      They can etch and damage your stone.

      Do use drink coasters under glasses.

      Especially if they contain alcohol or citrus juices.

      Do clean surfaces regularly with cleaners designed for stone.

      Special stone cleaners will increase the life of your stone.

      Do use trivets or mats under hot dishes or cookware.

      Some surfaces can crack if exposed to extreme temperatures.

      Don't use abrasive cleaners such as powders.

      These can dull the polish of your countertops.

      Do dust countertops, islands, vanities and floors frequently.

      Dust can build up and damage the finish of your stone.

      Etching

      Highly acidic substances such as orange juice, coffee, vinegar, wine, mustard and many soft drinks can “etch” stones that contain calcium. Sealing allows you time to wipe up a spill, but it cannot stop the chemical reaction called “etching” that may leave a dull mark. General cleaners not specifically designed for natural stone are not recommended. These may etch away the polish, discolor the surface, scratch the stone or degrade the sealer. Once the stone is “etched” etch marks cannot be removed.