Maintenance Cleaning

All natural stone products are subject to damage if not cared for properly. For normal housekeeping, clean using clear warm water or a pH neutral stone cleaner on a regular basis to remove residue from everyday spills such as food, hairspray, or cosmetics. No other soaps, detergents, or cleaners should be used on natural stone. Be careful with common foods and drinks that contain acids that may etch or dull the stone’s surface. Some common toiletries (i.e. perfume, toothpaste, mouthwash) may contain acids and other ingredients that may damage the stone surface or degrade the sealer if not
cleaned timely.


Your countertops are purchased sealed. The purpose of a sealer is to repel dirt and liquid while increasing stain resistance. It penetrates into the stone, thereby reducing absorption, keeping dirt and staining agents on the stone surface. Be aware that sealing will not eliminate staining. Any spills should be wiped off immediately to prevent stains from settling into the stone. Sealers should be reapplied periodically; we recommend at least once a year. Apply sealers that are made only for natural stone.

Natural Stone Care Dos and Don’ts

– DO use drink coasters under glasses, especially if they contain alcohol or citrus juices.
– DO use trivets or mats under hot dishes or cookware.
– DO dust countertops, islands, vanities and floors frequently.
– DO blot up spills immediately to minimize permanent damage to the stone.
– DO clean surfaces regularly with cleaners designed for stone.
– DON’T use vinegar, bleach, ammonia, general purpose bathroom cleaners or tub and tile cleaners.
– DON’T use abrasive cleaners such as dry cleansers.
– DON’T use alkaline cleaners not specifically formulated for stone.

Etch Marks

Highly acidic substances such as orange juice, coffee, vinegar, wine, mustard and many soft drinks can “etch” stones that contain calcium. Sealing allows you time to wipe up a spill, but it cannot stop the chemical reaction called “etching” that may leave a dull mark. General cleaners not specifically designed for natural stone are not recommended. These may etch away the polish, discolor the surface, scratch the stone or degrade the sealer. Once the stone is “etched” etch marks cannot be removed.